Every customer wants to feel like they’re your only customer. Every customer wants to be heard, seen, and have their questions answered quickly.
Attract and retain more customers through video call, chat, text, social media, app messaging, good old email, voice call, and/or all of the above.
Our customized, fast, and organized back-office services will take your administrative tasks to a whole new level.
We pride ourselves in Customer Experience and customer satisfaction. The best way to showcase that is what our clients have to say about us.
"Tariq and the team at BCX’s are one of the leaders in promoting and securing meaningful BPO opportunities in South Africa."
“I consider Tariq one of the fathers of the BPO industry in India and a unique worldwide professional warrior that knows the industry inside out.”
“Tariq is a great professional with experience in managing BPO organizations and helped us translate strategies into operational excellence.”
“Tariq successfully built global operations for Apple. He was a pioneer, launching Speech Analytics to improve CSAT and NPS.”