Process Optimization

Through our exciting process optimization, your customers can connect, interact, and have their questions answered or issues resolved more efficiently than ever before.

Process Optimization BrainCX
Process Optimization

Video Concierge

Our agents come with VIP concierge-level experience. Their training includes luxury lifestyle management and 5-star hotel gold standards.

Process Optimization

Video Chat Assistance

Our secret sauce ensures we achieve a professional visual, vocal, and verbal presentation your customers expect and deserve.

Process Optimization BrainCX
Process Optimization BrainCX
Process Optimization

Customized Video Solutions

We will incorporate and amplify your brand identity with every customer interaction.


Our Customers Love Us

We pride ourselves in Customer Experience and customer satisfaction. The best way to showcase that is what our clients have to say about us.

Zondwa Mandela Chairman, Mandela Foundation

"Tariq and the team at BCX’s are one of the leaders in promoting and securing meaningful BPO opportunities in South Africa."

Roger Pena CEO, GVSource

“I consider Tariq one of the fathers of the BPO industry in India and a unique worldwide professional warrior that knows the industry inside out.”

Romy Ulloa Executive Director, JPMorgan Chase

“Tariq is a great professional with experience in managing BPO organizations and helped us translate strategies into operational excellence.”

Jeff Yentis VP Strategic Programs, Khoros

“Tariq successfully built global operations for Apple. He was a pioneer, launching Speech Analytics to improve CSAT and NPS.”

get in touch today

Ready to work with a leading BPO company?

Don’t let language limit your reach. BRAINCX empowers you to connect with customers worldwide. Our team of multilingual agents delivers exceptional service in over 100 languages, ensuring cultural understanding and personalized interactions.

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