Empower patients and family members to feel more comfortable about discussing their problems and getting the help they need. BrainCX accomplish this by providing an amazing digital experiences that adhere to HIPAA standards.
BrainCX industry-leading software solution for real-time interaction promotes patient satisfaction by bridging the communication gap between patients and providers. With CMS and other key stakeholders placing a greater emphasis on service quality evaluation, it is more critical than ever to intercept criticism, enhance the patient experience, and ultimately generate better post-experience survey ratings.
We’re available to assist your patients wherever they are in the globe and via whatever channel they like, at any time of day or night. We are also scalable as your practice grows.
To guarantee speed and accuracy, we invest in cutting-edge data validation software and solutions. As a result, our validation rates are consistently higher than our competitors.
We pride ourselves in Customer Experience and customer satisfaction. The best way to showcase that is what our clients have to say about us.
"Tariq and the team at BCX’s are one of the leaders in promoting and securing meaningful BPO opportunities in South Africa."
“I consider Tariq one of the fathers of the BPO industry in India and a unique worldwide professional warrior that knows the industry inside out.”
“Tariq is a great professional with experience in managing BPO organizations and helped us translate strategies into operational excellence.”
“Tariq successfully built global operations for Apple. He was a pioneer, launching Speech Analytics to improve CSAT and NPS.”
Don’t let language limit your reach. BRAINCX empowers you to connect with customers worldwide. Our team of multilingual agents delivers exceptional service in over 100 languages, ensuring cultural understanding and personalized interactions.
