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Proven Strategies to Build an Omnichannel KMS

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USU’s Chris Rall and Tariq Alinur, CEO of BrainCX, shares use cases from his first-hand experiences rolling out call centers and CX operations initiatives for Spirit Airlines, CWC, Apple and more.

Whether you already use KMS, have existing software investments such as SharePoint or Salesforce, are transitioning to a new technology, or are searching for the right KMS to solve organizational challenges, you’ll leave this session with a powerful action-list!

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